Terms & Conditions
Important Legal Notice
ATTENTION: This legal notice applies to the entire contents of the Website under the domain name “flowercellarshop.co.uk” (Website) and to any correspondence by e-mail between us and you. Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the Website. This notice is issued by Flower Cellar Shop.
1.1 – By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.
1.2 – Flower Cellar Shop may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the Website.
2.1 – You are permitted to print and download extracts from the Website for your own use on the following basis:
(a) no documents or related graphics on the Website are modified in any way
(b) no graphics on the Website are used separately from the corresponding text
(c) Flower Cellar Shop’s copyright and trade mark (if any) notices and this permission notice appear in all copies.
2.2 – Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by Flower Cellar Shop or its licensors. For the purposes of this legal notice, any use of extracts from the Website other than in accordance with clause 2.1 for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.
2.3 – Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without Flower Cellar Shop’s prior written permission.
2.4 – Any rights not expressly granted in these terms are reserved.
- Service Access
3.1 – While Flower Cellar Shop endeavours to ensure that the Website is normally available 24 hours a day, Flower Cellar Shop shall not be liable if for any reason the Website is unavailable at any time or for any period.
3.2 – Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond Flower Cellar Shop’s control.
- Visitor Material and Conduct
4.2 – You are prohibited from posting or transmitting to or from the Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
4.3 – You may not misuse the Website (including, without limitation, by hacking).
4.4 – Flower Cellar Shop shall fully co-operate with any law enforcement authorities or court order requesting or directing Flower Cellar Shop to disclose the identity or locate anyone posting any material in breach of clause 4.2 or clause 4.3.
- Links To and From Other Websites
5.1 – Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. Flower Cellar Shop has not reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. Flower Cellar Shop therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.
5.2 – If you would like to link to the Website, you may only do so subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the logo of Flower Cellar Shop;
(b) you do not create a frame or any other browser or border environment around the Website;
(c) you do not in any way imply that Flower Cellar Shop is endorsing any products or services other than its own;
(d) you do not misrepresent your relationship with Flower Cellar Shop nor present any other false information about Flower Cellar Shop;
(e) you do not otherwise use any trade marks (is any) either of Flower Cellar Shop or any of its associated subsidiary or affiliated companies displayed on the Website without express written permission from Flower Cellar Shop;
(f) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
5.3 – Flower Cellar Shop expressly reserves the right to revoke the right granted in clause 5.2 for breach of these terms and to take any action it deems appropriate.
5.4 – You shall fully indemnify Flower Cellar Shop for any loss or damage suffered by Flower Cellar Shop or any of its group companies for breach of clause 5.2.
6.1 – Each registration is for a single user only. Flower Cellar Shop does not permit you to share your user name and password with any other person nor with multiple users on a network.
6.2 – Responsibility for the security of any passwords issued rests with you.
7.1 – While Flower Cellar Shop endeavours to ensure that the information on the Website is correct, Flower Cellar Shop does not warrant the accuracy and completeness of the material on the Website. Flower Cellar Shop may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and Flower Cellar Shop makes no commitment to update such material.
7.2 – The material on the Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, Flower Cellar Shop provides you with the Website on the basis that Flower Cellar Shop excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to the Website.
8.1 – Flower Cellar Shop, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of Flower Cellar Shop’s employees or owners, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.
8.2 – Nothing in this legal notice shall exclude or limit Flower Cellar Shop’s liability for:
(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977; or
(b) fraud; or
(c) misrepresentation as to a fundamental matter; or
(d) any liability which cannot be excluded or limited under applicable law.
8.3 – If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
- Governing Law and Jurisdiction
This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.
Flower Cellar Shop
58 Norman Place Road
Telephone: 024 7633 4480
Delivery within the Coventry area CV1 to CV34
Delivery CV1 to CV7 £3.50
Delivery CV8 to CV34 £6.00
Any other delivery area may incur an additional charge.
Same day delivery if ordered before 12pm subject to flower availability and flowers may be substituted.
Funeral flowers ordered via web-site at least 3 days in advance. Any bespoke/design tributes could take longer-please ask for further details. IF FLOWERS ARE NEEDED URGENTLY CALL THE SHOP AND DISCUSS WITH THE FLORIST.
We are closed during bank holidays.
Please allow additional time if your order has been placed over the weekend. If certain products are not available in stock we will inform you and suggest a later delivery date or a flower substitute.
Please advise of a safe place or preferred neighbour to leave the flowers with and a calling card will be left to say where we have left them. In the event that we can’t leave the flowers we will put a card through the door and will be returned to the shop with our contact details for the recipient to call and discuss further instructions.
FLOWERS AVAILABLE NATIONAL AND INTERNATIONAL: E-mail or call shop direct for further information
Please feel free to contact us regarding any special delivery terms, we do try to help!
Please make sure that your address details are entered correctly and accurately. A phone number of the recipient is always a good idea so we can call if having difficulty locating address or leaving the flowers in a safe place.
We cannot be responsible for delivery problems caused by inadequate address details.